The DDRB is committed to our customers

We value the right of every individual we serve to:

  • Become active in the community
  • Maintain privacy
  • Retain confidentiality of records, services, and staff interactions
  • Receive quality services in a timely manner
  • Learn in a clean, safe and positive environment
  • Have his or her personal needs met

The DDRB Customer Handbook helps you understand how we accomplish this.

Download DDRB Customer Handbook