Access Case Management Services in St. Charles County
Commitment to Quality and Confidentiality in DDRB Case Management
The DDRB Case Management Program is dedicated to upholding the highest standards of service for families and individuals with developmental disabilities in St. Charles County. We are committed to ensuring that all clients:
- Become Active Participants in Their Community: Encouraging involvement in local activities and events.
- Maintain Privacy: Safeguarding the confidentiality of all personal information.
- Ensure Confidentiality of Records: All records, services, and interactions with staff are handled with the utmost discretion.
- Receive Timely Quality Services: Commitment to timely access to services that meet individual needs.
- Learn in a Positive Environment: Providing a clean, safe, and positive setting for all learning and developmental activities.
- Have Personal Needs Met: Tailoring services to address the specific needs of each individual.
For a detailed understanding of our case management services and our commitment to your rights and needs, please review the DDRB Case Management Customer Handbook.