The DDRB is committed to ensuring that individuals with developmental disabilities receive the respect, dignity, and legal rights afforded to all citizens. Understanding your rights is crucial for accessing the services and support provided by DDRB case management effectively.
Key Rights Include:
- Full participation in the development of your services and supports.
- Treatment with respect and dignity.
- Equal legal rights and responsibilities, unless legally restricted.
- Due process review if any rights limitations are proposed or occur.
- Freedom from abuse, neglect, exploitation, and any form of restraint.
- Confidentiality and privacy of your personal records.
- Access to understandable information about DDRB policies, procedures, and your personal services.
Services and Supports: Accessible and Quality Services
- You are entitled to humane and high-quality services and supports as agreed upon by your support team, which may include family, guardians, or other representatives.
- These services should be provided in integrated settings that are most appropriate for your individual needs.
- You have the right to refuse any program, service, or support.
Due Process Rights: Representation and Appeals
- You have the right to be heard, either personally or through a representative, before any rights or services are limited or withdrawn.
- You also have the right to file grievances or appeals against decisions affecting your care or rights.
Privacy and Confidentiality: Safeguarding Your Information
- Interviews and communications will be conducted in private settings to ensure confidentiality.
- Your information will be maintained securely and only shared with authorized parties as per legal standards, including HIPAA and Non-Public Information regulations.
Responsibilities of DDRB Clients: Engagement and Respect
- It is your responsibility to inform your case manager if you do not understand any part of your services or supports.
- You are expected to keep appointments or notify your case manager if you cannot attend.
- Courtesy and a safe environment for DDRB staff visiting your home are also required.
Reporting Abuse or Neglect: Important Contact Information
If unsatisfied with the provided services, or if abuse or neglect is suspected, the following contacts are available:
- DDRB: (636) 939-3351
- Office of Constituent Services: 1 (800) 364-9687
- Department of Health and Senior Services: 1 (800) 392-0210 or TTD Voice Access: 1 (800) 735-2466
