Case Management

The DDRB is committed to our customers. We value the right of every individual we serve to: Become active in the community, Maintain privacy, Retain confidentiality of records, services, and staff interactions, Receive quality services in a timely manner, Learn in a clean, safe and positive environment, Have his or her personal needs met. The DDRB Customer Handbook helps you understand how we accomplish this ...
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Your case manager is available by phone at the extension listed Monday – Friday, 8:00AM-4:30PM. For emergencies relating to case management when our office is closed, please call 636-667-9012 to reach an on-call specialist. Executive staff can also be contacted by email by clicking on the Contact button ...
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In St. Charles county, the DDRB has partnered with St. Charles Habilitation Center in providing resources and education to individuals and their families who may be interested in living in a home in their community. A DDRB transition specialist works closely with St. Charles Habilitation Center social workers to provide information to those interested in exploring inconclusive residential options. From setting up visits to homes in the community, to “meet and greets” with providers agencies, our goal is to provide the information individuals and their families need to choose the living environment that suites your needs. Transitioning From School To ...
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Your Rights To help you understand what you can expect from DDRB case management services: Individual and Human Rights To participate fully in the development of services and supports you will use; To be treated with respect and dignity as a human being; To have the same legal rights and responsibilities as any other person unless otherwise limited by law; To have the right to due process review when any limitation to your rights is proposed or is alleged to have taken place; To receive services regardless of your gender, race, creed, marital status, national origin, disability, sexual orientation or ...
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Choosing DDRB Provider choice will always be available to you, so at any time during the year you can choose to change case management providers. What both the DDRB and the St. Louis Regional Office hope to achieve is an improved case management delivery system for all St. Charles County individuals with developmental disabilities. You will have the same rights for services as you do now. Choice of case management providers will be offered to you on an annual basis. If you are receiving services now they will not be affected. Although switching over from St. Louis Regional Office case ...
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Individuals with developmental disabilities as defined in Missouri Revised statutes, and residents of St. Charles County are eligible to receive services funded by the DDRB. Case management services are determined by Medicaid, Autism Project (EMAP), and Legacy (POS) eligibility. The DDRB strongly encourages all individuals to seek client status with the St. Louis Regional Office to confirm eligibility and access additional available services. Eligibility requirements: “Persons with developmental disabilities” means individuals who have a severe, chronic disability which: Is attributable to: Intellectual disability, cerebral palsy, epilepsy, head injury or autism, or a learning disability related to a brain dysfunction Any ...
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STEP 1 – Determine Eligibility  To determine if you or your family member is eligible to receive services contact the Intake Department of: St. Louis Regional Office Missouri Department of Mental Health 111 N. 7th St., 6th Floor St. Louis, MO 63101 Phone: 314.244.8800 Fax: 314.244.8804 STEP 2 – Choose Your Service Provider  Once you are determined eligible for services you will be assigned a case manager. At that point, St. Charles County residents 16 years of age and older with active Medicaid are given a choice between case management services through St. Louis Regional Office or Developmental Disabilities Resource ...
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