Developmental Disabilities Resource Board


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RESOURCE DIRECTORY

:: Feb. 02, 2010
February 4, 2010 (Revised) Finance Committee Meeting Agenda Now

:: Jan. 29, 2010
2010 DDRB Board Meeting Locations

:: Dec. 21, 2009
FY11 Timetable/Priorities

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Directory of Resources

The Directory of Resources is an alphabetical listing of agencies by service category. There are 10 services categories. Many agencies are listed under two or more categories. Each of these agencies offers a service or support for people with developmental disabilities and their families. It is the hope of the DDRB that this directory will assist you in identifying programs to obtain the services needed as well as offer choices. Please feel free to contact any of the agencies listed for information or direction in meeting your needs. It is the mission of each of these agencies to provide services and programs to support you and your family.

Guide for Locating a Quality Organization

Families face many decisions when planning life choices for a loved one with a developmental disability. One important choice is the selection of a provider of supports that meets the expectations of the entire family. The following questions and consideration are designed to help families make informed decisions.

What is the mission statement of the provider? Most agencies that serve persons with developmental disabilities are not-for-profit organizations that rely on a mission statement to express their philosophy of services. A well-founded sense of mission helps express the "who, how, and why" of their service delivery system.
What is the financial condition of the agency and how long has the organization been providing services? Long-term stability assures consistent services to the family.
What are the eligibility criteria to receive services?
Is the agency diverse and flexible enough to meet the variety of special needs that arise as the family member ages? What is the staffing ratio for the individuals served? Can the organization properly meet the individual's needs?
Who pays for services? Is the state solely responsible or can the family participate through direct payment or charitable giving?
Who coordinates the delivery of services (case management functions), i.e. private or governmental entity?
Is the agency accredited, licensed, or certified, and by what entity?
What are the qualifications of the staff? How extensive is staff training and does the staff seem satisfied with their employment? Is there an excessive turnover rate? Staff members provide higher quality services when they enjoy a good work environment.
Are current clients and families pleased with the services they receive? Interview as many as possible and ask to see results of any "consumer satisfaction" surveys.
What is the agency's application process and is there a waiting list to receive services?

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Developmental Disabilities Resource Board

156 St. Peters Centre Boulevard

St. Peters, MO 63376

Phone: 636-939-3351
Fax: 636-939-3988

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